Reschedule & Cancel Appointments

Step-by-Step Instructions for Canceling and Rescheduling Appointments with the Portal


Is your current appointment slot now filled with a last minute to-do? Decided a different service better suits your needs? Our team understands life is full of unexpected, last minute events. This walkthrough will show how our portal can help you reschedule and cancel your appointments with just a few clicks.

Reminder:  A $100 fee will be charged for all appointments cancelled less than 24 hours before appointment, and no-shows. 

For Ultherapy, 72 hour notice is required. Any cancellation for an Ultherapy appointment made less than 72 hours in advance via phone or patient portal will be charged a 50% service fee. 

Only cancellations made via the patient portal or phone during normal business hours are valid.


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